Order confirmation
After checkout, the order confirmation is sent to the contact information provided with the purchase.
Use your Pelican Depot account to review your order history and current order information. If you already have a carrier tracking number, you can also open a shipment lookup directly below.
Enter the tracking number from your shipping confirmation to open a carrier lookup. Tracking updates may take time to appear after a label is created.
Sign in to the account used at checkout to review available order details, order history and fulfillment information associated with your purchases.
After checkout, the order confirmation is sent to the contact information provided with the purchase.
When tracking information becomes available, the shipment confirmation provides the tracking details associated with the order.
Once the carrier scans the shipment, tracking events can begin appearing as the package moves through the delivery network.
If your tracking information has not updated or you have another question about your Pelican Depot order, contact customer support and include your order number so the request can be reviewed.